Privacy Policy
Introduction
At Vinexess, we are committed to protecting the privacy of our wine community.
Vinexess (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use related services (collectively, the “Services”), such as reading our blog and content, purchasing products on our website, or signing up for our programs and subscriptions.
This Privacy Policy applies to all users, including our website visitors and subscription users (collectively, "Visitors," “Users,” “you,” or “your”).
By using this site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login information; e-mail address; passwords to this site only; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, address, and communications); payment details (including credit card information); comments; feedback; product reviews; recommendations; and personal profile information.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We may use the information that you provide for such purposes as responding to your requests, customizing our services, improving future services, improving our business, and communicating with you.
You have the right to access, correct, or request the deletion of your personal information. You can also opt out of marketing communications at any time.
To help us make e-mails more useful, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please contact us through our contact form.
2. How and Why We Use Your Data
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated below.
We collect such non-personal and personal information for the following purposes:
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To provide and operate the Services.
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To provide our Users with ongoing customer assistance and support.
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
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To comply with any applicable laws and regulations.
Your data is used to process and fulfill your purchase orders, provide customer support, and improve our website experience. Our legal bases for processing include the necessity of performing a contract and our legitimate interests in providing professional content. We also use your information for marketing purposes when you have provided your explicit consent. If you don’t want us to process your data anymore, please contact us through our contact form.
3. How We Store, Use, Share, and Disclose Your Information
We won’t sell your email address or any personally identifiable information to third parties. We use cookies to help manage online advertising and user site preferences. These may be served by us, our third-party advertisers, or their agents.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. International Transfers and Security
We are located and operate in the United States and all transactions are conducted in USD, but our providers may process data internationally. We implement standard physical and technical security measures to protect your information from unauthorized access. We retain your data only for as long as necessary to provide our services or as required by law.
5. How We Communicate With You
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our site, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email and postal mail.
6. How We Use Cookies and Other Tracking Tools
Cookies are small data files stored on your computer that save information about your browsing history on this site.
Advertising companies may use cookies to display ads that align with users’ interests, based on information about access to this site and others. By using cookies, advertisers can deliver ads tailored to your previous browsing history.
We use cookies to store visitors’ preferences, record session information, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and customize web page content based on visitors’ browser type or other information that the visitor sends.
Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
Please note that cookies do not contain any information that can identify you personally, such as your name, address, email address, or phone number. Therefore, cookies alone cannot be used to identify individual users.
Our website automatically collects and records the IP addresses of visitors. However, this information is not used to identify individuals unless users voluntarily provide personal information.
We may use Google Analytics to understand how visitors interact with us. This service is provided by Google, Inc. (“Google”) and helps us improve our website experience and track performance.
Google Analytics uses “cookies,” which are small text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google.
We use the reports provided by Google Analytics to:
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Analyze how many people visit our site.
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See which pages are the most popular.
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Identify technical issues or broken links.
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Understand the general geographic location of our audience.
Google will not associate your IP address with any other data held by Google. We have enabled features to ensure your data is handled securely and in compliance with privacy laws. You can learn more about how Google uses your data by visiting: How Google uses information from sites or apps that use our services.
You can prevent your data from being used by Google Analytics by:
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Declining cookies on our website’s Cookie Consent Banner.
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Downloading and installing the Google Analytics Opt-out Browser Add-on.
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Adjusting your browser settings to refuse all cookies.
7. Under Legal Drinking Age Privacy
Our site and services are not directed to children under the legal drinking age in your country.
We do not knowingly collect personally identifying information from anyone under the legal drinking age. If you believe a minor has provided us with personal information, please contact us, and we will delete it where required by law.
8. Third-Party Links and Services
Our site may link to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. Responsibility
This website may introduce products and services through affiliate programs. Affiliate programs involve partnerships with service providers to promote products or services. Therefore, the products and services introduced on this website may not be directly sold by us.
As regards purchases and payments that are conducted directly with the retailers on the linked sites, for information on legal statements, product pricing, details, stock status, shipping, and other aspects, please review the information provided on the linked page. Since prices and terms may change, we recommend always checking the latest information on the linked sites.
For returns and refunds that are handled by the seller on the linked sites, our website is unable to assist with these matters. Any information provided on this website should be used based on your own judgment and responsibility. We cannot be held liable for any issues or damages that may arise from using the information provided.
If you have inquiries about the products featured on this site, please contact the respective company on each link directly. We are unable to respond to such inquiries directly.
10. Updates and Contact Information
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
For any questions regarding your privacy or data rights, please contact us through our contact form.
11. Additional Information for Users in the European Economic Area (GDPR)
For users in the EEA, our processing of personal data rests on several lawful bases: performing our contract with you, complying with legal obligations, your consent, and our legitimate business interests. You have specific additional rights, including data portability, restriction of processing, the right to object, and the right to lodge a complaint with a data protection authority. We may rely on your consent for direct marketing and the use of non-essential cookies.
12. Additional Information for California Residents (CCPA/CPRA)
Vinexess collects categories of personal information including identifiers and commercial data for business purposes. We do not 'sell' your info in the traditional sense, but we may 'share' identifiers with third parties for cross-context behavioral advertising. California residents have the right to know what info is collected, delete their data, correct inaccuracies, opt out of sale or sharing, limit the use of sensitive personal information, and receive non-discriminatory treatment for exercising these rights.